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Support
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Common problem
Q:Question: How does Rongsheng Kiln Refractory Materials Co., Ltd. ensure the quality of refractory materials and services provided to customers?
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A: Answer: Rongsheng Kiln Refractory Materials Co., Ltd. uses advanced production technology and intelligent control systems to ensure an annual large-scale production of 80,000 tons of shaped refractory materials and 50,000 tons of unshaped refractory materials. At the same time, the products pass strict quality management system to ensure high standards and excellent performance. In addition, the company provides a full range of services including material selection, kiln design optimization, installation and commissioning, and construction management. It also has a professional team with rich practical experience to provide customers with optimized solutions for high-temperature equipment, ensuring that high-quality products are matched with professional services to meet customer needs. client needs.
Q:Question: Does the product have any certifications or meet specific standards?
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A: Answer: The Al2O3-C refractory ramming material of Rongsheng Kiln Refractory Material Co., Ltd. has passed the ISO9001 quality management system certification to ensure stable and reliable product quality. In addition, the product complies with international standards such as ASTM and JIS, and has been tested and verified by a third-party authority to ensure its performance and safety under high temperature conditions.
Q:Question: What are the advantages and characteristics of andalusite bricks in high temperature environments?
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A: Answer: Andalusite bricks have the advantages of high slag resistance, long life, high temperature resistance and low creep rate. They can effectively resist high temperature, high pressure and corrosive environment, ensure the long-term and stable use of furnace lining under harsh conditions, and improve the economic benefits of equipment.
Q:Question: What are the main products and businesses of Rongsheng Kiln Refractory Materials Co., Ltd.?
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A: Answer: Rongsheng Kiln Refractory Co., Ltd. focuses on providing high-temperature technology solutions. Its main products include heavy and light shaped refractory materials and multifunctional amorphous refractory materials. Services include kiln design, material selection, construction management, etc., targeting the power, metallurgy, chemical and other industries, with large-scale production capabilities and global market strategies. The company is also actively engaged in technology research and development, has a number of patents, and cooperates with academic institutions to improve its research and development capabilities.
Hello, in order to ensure the long-term stable development of Rongsheng Kiln Refractory Materials Co., Ltd. and to comply with compliance and ethical standards, the following policy terms are formulated: 1. Comply with laws and regulations: All employees of Rongsheng Kiln Refractory Materials Co., Ltd. must abide by the national and relevant regional laws and regulations, and strictly abide by industry standards. 2. Protect intellectual property rights: Respect and protect the intellectual property rights of the company and its partners, and prohibit infringement of any form of patents, trademarks, copyrights, and trade secrets. 3. Data security and privacy protection: Ensure the security of customer and corporate data, maintain data integrity, and ensure that personal privacy is not leaked.
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Terms and Conditions
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Technical Support
Rongsheng Kiln Refractory Materials Co., Ltd. has always adhered to the concept of "technology first, service first" and wholeheartedly provides our customers with high-quality technical support and services. Our technical team brings together more than 70 professional technicians with deep professional knowledge and rich practical experience to ensure efficient response of 24comp7 online support services, whether it is remote fault diagnosis or on-site technical guidance. We can provide timely and accurate solutions. Our service hotline is open 24 hours a day.
We provide expert solutions within 2 hours, arrive at the service area within 24 hours, troubleshoot within 36 hours, and resolve customer complaints within 48 hours. We allow you to experience our more professional, considerate and comprehensive services in a shorter time.
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After-sales service
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Maintenance service
Maintenance service instructions for Rongsheng Kiln Refractory Materials Co., Ltd.: Dear customers: Thank you for choosing Rongsheng Kiln Refractory Materials Co., Ltd. In order to ensure the continuous and stable operation of your high-temperature equipment, we provide comprehensive and meticulous maintenance and follow-up services. Maintenance services include the following aspects: 1. *Repair type*: Our service team is good at handling the maintenance and repair of various refractory ceramic products, including reactors, crucibles, muffle covers, nozzles, etc. 2. **Repair Process* *: First, you can submit the problem description and maintenance requirements through a direct phone call or electronic form, and we will quickly respond and book a door-to-door service time. Our technicians will then perform an on-site inspection, diagnose the problem and develop a detailed maintenance plan. Once the repair is complete, we will perform quality inspections to ensure the equipment is restored to optimal operating condition. 3. **Estimated time requirement**: Under normal circumstances, the maintenance service response time is within 24 hours, and the repair time depends on the specific problem. We are committed to providing the fastest maintenance services to reduce your downtime. 4. **Repair Quality Assurance**: We insist on using original parts or equivalent high-quality substitutes to ensure long-term stability and reliability after repair. At the same time, we will provide corresponding warranty periods according to the maintenance items, so that you can use it with confidence.
Contact information
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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